Community Fibre
Community Fibre
Community Fibre (‘CFL’) is a fibre to the premise (‘FTTP’) network operator rolling out full-fibre broadband networks across London.
About
Community Fibre is London’s largest full-fibre broadband operator, providing fast, affordable, sustainable connections for everyone. Using the UK’s best broadband technology, it is bringing Gigafast broadband at unbeatable prices to the capital, helping Londoners do more and be more. Community Fibre also acquired and now operates the Box brand in Surrey and Sussex with +60k additional homes passed.
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As the #1 Best ‘Internet Provider’ on Trustpilot, Community Fibre offers speeds of up to 3 Gbps for consumers – up to 45.9x faster than the UK average download speed and 193.5x faster than the UK average upload speed, as well as broadband packages of up to 10 Gbps for businesses.
Community Fibre was awarded 2023’s Best Alternative Network by Uswitch, as well as the UK’s Best Consumer ISP (few than 100k customers) for the third consecutive year in a row at the Internet Service Provider Association (‘ISPA’) Awards 2022, in addition to being recognised as the Best Business Internet Service Provider by the same association.
Key impacts and benefits
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Why we invested
- Strong market fundamentals: Significant growth in data usage driving strong growth in demand for resilient digital infrastructure, within a stable and predictable regulatory regime
- Value creation potential: By leveraging existing passive infrastructure (ducts and poles) from BT Openreach, Community Fibre can build its FTTP network in densely populated London communities at a relatively low cost
- Highly competitive positioning: Reliable and affordable connections to homes and businesses at the most competitive prices on the market, driving strong take up of services
- Local relationships supporting growth: Community Fibre has particularly strong relationships with social housing landlords and has reduced the digital divide across London by delivering full-fibre across social housing estates quality performance
Sustainable Development Goals (SDGs)
2030 Agenda for Sustainable Development adopted by UN Member States in 2015
SDGs supported:
Outcomes
- Leadership: Identified and secured a new transformative CEO
- Operations: Worked closely with management to help identify system rationalisation opportunities, helping to develop industry-leading sales and customer servicing tools that can support >1m customers
- Financing: Initiated a partial divestment to Warburg-Pincus and DTCP in August 2020 and secured further capital for growth